Privacy Policy

Last Updated: 02-10-2025

At AstroSolutions, your privacy is of utmost importance to us. We value the trust you place in us when you share your personal and sensitive information. This Privacy Policy explains in detail how we collect, use, store, and protect your information when you interact with our website, book consultations, purchase services, or communicate with us. By accessing our website and using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide you with a seamless, personalized, and secure experience:

1. Personal Identification Information

When you book a consultation or fill out a form, we may collect:

• Full Name
• Date of Birth, Time, and Place of Birth (for astrology/numerology services)
• Gender (optional)
• Email Address
• Phone Number / WhatsApp Number
• Residential Address (only if relevant for Vastu consultations or shipping wellness products)

1. Health-Related Information

For services such as aura scanning, aromatherapy, and acupressure therapy, you may voluntarily provide details about your health, lifestyle, or emotional concerns. Please note that:

• This information is considered sensitive and is treated with extra care.
• We only use it to guide you through holistic remedies, not for medical diagnosis.

1. Payment Information

When you make a booking or purchase products, payment information (credit/debit card, UPI, net banking, etc.) is securely processed by third-party payment providers.

• We do not store your financial details on our servers.

1. Technical Information

We automatically collect limited technical data when you visit our site, such as:

• IP address
• Browser type and version
• Device type (desktop, tablet, mobile)
• Pages visited and time spent
• Cookies and similar tracking technologies

This helps us improve website performance and tailor content to your needs.

2. How We Use Your Information

Your information is used to deliver services effectively and to maintain transparency. Specifically, we use your data to:

• Provide Personalized Services: Astrology charts, numerology readings, vastu remedies, aura reports, or wellness recommendations.
• Confirm Bookings & Payments: Sending you appointment confirmations, reminders, and invoices.
• Enhance Communication: Answering your queries through email, WhatsApp, or phone.
• Improve Our Services: Analyzing data to understand user preferences and optimize offerings.
• Marketing & Updates (Optional): Sending newsletters, promotions, or articles — only if you opt-in.

We will never misuse your information or sell it to third parties.

3. Sharing of Information

We respect your confidentiality. Your personal data is shared only under the following conditions:

• Third-Party Service Providers: Payment processors, website hosting partners, or email platforms who help us deliver services securely.
• Legal Requirements: If required by law, court order, or government regulations, we may disclose specific information.
• Business Protection: To defend our rights, prevent fraud, or address security concerns.

We do not sell, trade, or rent your personal details to advertisers or other businesses.

4. Cookies & Tracking Technologies

Our website uses cookies to improve browsing experience. Cookies are small text files stored on your device that:

• Remember your preferences (e.g., login details).
• Analyze website traffic and usage patterns.
• Personalize content for you.

You may choose to disable cookies through your browser settings, but certain features may not work as intended.

5. Data Security

We take your privacy seriously and use appropriate security measures:

• Encryption: Sensitive information is transmitted via secure SSL technology.
• Restricted Access: Only authorized personnel have access to your personal data.
• Secure Storage: Our servers are regularly monitored against breaches.

However, no method of online transmission can be 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

As a valued user, you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Correction: Update or correct inaccuracies.
• Right to Deletion: Request permanent deletion of your records.
• Right to Restrict Processing: Limit how we use your information.
• Right to Withdraw Consent: Unsubscribe from marketing emails or newsletters anytime.

To exercise these rights, please contact us at [Your Contact Email].

7. Children’s Privacy

Our services are not directed towards individuals under 18 years of age. If you are a parent or guardian and believe that your child has shared personal data with us, please contact us so we can remove it.

8. International Users

If you are accessing our website from outside India, please note that your information may be transferred, stored, and processed in our operating country. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, services, or business practices. The updated version will always be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

📧 Email: info@astrosolutions.org.in
🌐 Website: https://astrosolutions.org.in